Official GC Documentation
Find guides, tutorials, and answers to use GC efficiently.
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Frequently Asked Questions
Can payment notices be sent automatically?
Yes. Automation saves time and ensures greater accuracy.
To enable it, go to Buildings > Buildings, open the building record, and under Billing, activate Automatically Process Payment Notices.
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Why is it important to send payment notices to residents?
Regular notices help maintain the building’s financial health by informing each resident of outstanding amounts.
It is recommended to send them monthly, bimonthly, or quarterly, as defined in the regulations or by assembly decision.
To issue notices, go to Finance > Payment Notices > Process Payment Notices.
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How to configure automatic document delivery by email?
GC can automatically send documents like Notices, Receipts, Meeting Minutes, Calls, and Financial Reports by email.
To set it up:
- Configure the sender: Set the administration email with proper authentication.
- Assign recipients: Ensure each resident has a valid email and document preferences set.
Once configured, delivery is automatic and immediate.
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Can I track the sending and reception of emailed documents?
Yes. GC automates email delivery and provides a dedicated area to track all documents sent.
It also includes read confirmation, working as a digital receipt to verify the resident accessed the document.
Can documents be sent from a unique email address per building?
Yes. You can assign a specific email to each building, so documents are sent from that address.
Go to Buildings > Buildings, open the record, then go to Settings > Building Email and enter the technical details.
If not configured, the system will use the company’s general email.
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Can I send SMS to residents from the system?
Yes. GC allows you to send SMS to residents, units, or any specific number — ideal for reminders, urgent notices, or quick alerts.
Purchasing SMS credits is simple and requires no technical setup.
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How to create a budget for the building in the system?
GC lets you build budgets by category and apply distribution criteria, making it easier to calculate fees to charge.
