Supplier Credit Notes

When the supplier issues a Credit Note

If the supplier issues a Credit Note to be used as a discount on future invoices, you should record it in the system as follows:

  1. Go to:
    Accounting > Supplier Invoices > Process Supplier Invoices
  2. In the Document Type field, select: Credit Note

The credit note will be available in the account statement to offset pending invoices.


When the supplier refunds the amount directly

If the supplier transfers the amount directly to the condominium’s bank account, the entry should be recorded as follows:

  1. Go to:
    Accounting > Accounting Documents, in Journal D

  2. Entry:

  • Debit (D): Bank (Account 121...)
  • Credit (C): Expense (Account 62...)

In this case, you do not need to use the supplier’s account, since the amount will not be used again in the system.