Sending Accounts

GC sends emails (payment notices, meeting notices, minutes, receipts…) through the sending accounts you set up. Each account has a type, depending on the email service it uses.

🧭 Which type to choose

The Gmail OAuth2 and Microsoft 365 OAuth2 types are still available, but they are advanced setups, only advisable if you have an IT technician:

• Gmail OAuth2 — only for Google Workspace accounts; on free Gmail accounts, access stops working after 7 days.
• Microsoft 365 OAuth2 — for those who want the setup on their own organization’s side; it requires you to renew a secret at least every 2 years.

⚙️ Setup

Go to: Administration >> Email >> Sending Accounts

1. Click Add.
2. Choose the Account Type. The screen shows only the fields that type needs; follow the guide for the chosen type (table above).
3. Fill in the fields common to all types:
   • E-Mail: From – address shown as the sender
   • Name – name shown to the recipient (for example, the name of the management company)
   • E-Mail: Bcc – receives a hidden copy of every email sent (optional)
   • E-Mail: Reply-To – address where recipients’ replies go (optional)
   • Read and answer replies – in the new version of GC: replies to the emails sent by the account come back to the account’s own mailbox, so GC can read them. With the option on, the E-Mail: Reply-To field disappears and there is no longer a reply-to address (optional)
4. Save and click Test to send a test email. With Read and answer replies on, the test also checks that the mailbox can be read.

For each type, the Tutorial button opens the corresponding guide.

⚠️ The SolidSoft email account, created by default, cannot be deleted, as it is the one that keeps communication with the GC Support line active.

📥 Where GC looks for replies

With Read and answer replies on, where GC looks for replies depends on the account type:

📩 Linking to Documents

After a successful test, go to: Administration >> Email >> Documents

• Link the account you want to use to each document type.