During bank reconciliation, it is common for transactions to appear on the bank statement whose origin cannot be immediately identified.
In such cases, and to ensure that the transaction is properly reflected in the system’s bank account, the amount should be posted to the “Unknown” owner account.
💳 Posting of Unknown Payments
The entry must be made in:
Treasury >> Unknown Payments
- This procedure allows you to register the amount even if the owner is not yet known.
- Once the source of the transaction is identified, it can be reconciled.
🔁 Reconciliation of Unknown Payments
To reconcile a transaction previously posted as unknown, follow these steps:
-
Go to:
Treasury >> Receipts >> Process Receipt -
Identify the owner of the transaction.
-
In the Receipt Type field, select:
Reconciliation of Unknown Payments -
A new box will appear where you can select the unknown transaction to reconcile.
Once completed, the amount will be automatically transferred from the “Unknown” account to the correct owner’s account.