In the unit record, there is an option called “Administered Unit”, which should be selected only if the unit is actually managed by the management company.
When to select this option?
- If your company is responsible for managing the unit, this option must be enabled.
- These units will be included in listings, reports, and automatic billing in GC.
When not to select this option?
- If the unit was created only for calculation purposes (e.g. permillage), and is not managed by your company.
- These units will be excluded from all operational areas in GC:
- Not included in billing
- Not shown in reports
- Not used in communications
Fixing an oversight
If the “Administered Unit” option was left unchecked by mistake, you can activate it at any time directly in the unit record.
If the option is not visible
- Go to the Building Record, tab Billing
- Disable the option: “Manage All Units”
This will allow you to define individually, in each unit, whether it is managed or not.