Automatic Email Sending

Documents issued in GC (Billing Notices, Receipts, Meeting Notices, Minutes, among others) can be automatically sent to the respective recipient.

To ensure automatic sending works correctly, the following settings must be in place:


✅ Configuration Steps

  1. Check the sending account
    Go to:
    Administration >> Email >> Sending Accounts

    • Test the configured account by clicking Test, sending an email to yourself.
    • If you haven’t configured it yet, see:
      Sending Accounts
  2. Assign sending accounts to documents
    Go to:
    Administration >> Email >> Documents

    • Check which sending account is assigned to each document type.
  3. Set up the owner for email delivery
    Go to:
    Entities >> Owners >> Owners, Contacts tab

    • In the Correspondence Delivery area, click Add to define the report types and their delivery method.
    • Use the Copy Configuration button if you want to apply the same setup to all owners in the system.
  4. Enter the owner’s email address(es)

    • Still within the owner’s record, further down, enter the email address(es) in the Email for correspondence delivery field.
    • You may enter multiple addresses, separated by a semicolon.

ℹ️ Additional Note

In the building record, go to:
Buildings >> Buildings >> Parameters, Building Email tab

  • Check if there’s an email configuration specific to the building, which overrides the company’s default.

Learn more about this functionality at:
Building-specific Email Configuration